Business Policy

  1. Goods once sold are non-returnable, and orders cannot be cancelled once placed.
  2. Products ordered will be ready within a timeframe of 4 to 6 weeks. Once ready, clients will be notified, and it is the client’s responsibility to arrange for pickup or delivery within 6 months. Failure to do so will result in the products being donated to charity, and the order will be closed.
  3. For clients providing their own fabrics for suits, jackets, or shirts, the agreed-upon making charge must be paid immediately. In the event of non-payment, we reserve the right to retain the garments for a period of 6 months. If no payment is received within this timeframe, the garments will be donated to charity, and we will no longer be liable for the provided fabrics. The deal will be considered closed.
  4. Clients have a window of 2 months from the date of pickup to change or replace any product. After this period, picked-up garments are no longer adjustable or replaceable.